If Personalization is Essential for Your Success, We've Got an Event for You.
Personalization19 is a unique experience for advocates to learn about and define the future of personalization. Whether you're focused on sales, marketing, or customer service, join a passionate community dedicated to individualizing each and every customer experience.
Attend
Featured Speakers
Dustin Ritter
Founder and CEO
Shannon Hamilton
Personalization and ML Product Manager
Chris Menezes
Senior Manager, Personalization
Kristi Melani
Vice President, Digital Marketing & Customer Experience
Jonathan Stock
Product Marketing, Verizon Media
Randy Frisch
CMO
Michelle Killebrew
Vice President, Head of Marketing - New Ventures
Dave Frankland
Managing Director
Michelle Hadley
Manager, CRM & Data Analytics
Jeff Brown
Vice President of Marketing
Maria Huntalas
Director of Global Marketing
Brad Gillespie
Vice President of Marketing
Chris Foster
VP, New Business Development
Masha Petrova
VP of Marketing
Guy Yalif
CEO
Julia Connell
Director of Digital Marketing & eCommerce
Daniel Rodriguez
Head of Marketing
Marlen Garcia
Director, Regional Marketing Communications, Americas
Sharon Gillenwater
Co-Founder and Editor-in-Chief
Jim Tuchler
President
Greg Jung
Vice President of Marketing
Bret Sanford-Chung
VP, CMO Executive Partner
Ray Pun
Senior Director, Analyst
The Takeaways
Inspiration
Strategies
Skills
Insights
Expertise
Connections
Personalization is the Cornerstone of Today’s Most Successful Brands
"Personalization is kind of pixie dust that lives across your customer experience and really can help you transform your business to being a leader in customer experience, growth, and profitability."
"It’s about enriching users’ lives by presenting the entire universe of audio as a personalized experience prioritizing the content they love the most. And over time we trust with our users by getting it right."
"We look at AI and machine learning as an enabler to drive better experiences. We’re at a point where the technology, the compute stack, the algorithms are here to help us be extremely customer centric."
"Using AI and machine learning, we have seen tremendous opportunity and growth. It’s about identifying a problem, tying it to our business goals, and finding how the technology will help solve that problem."
"Hair is extremely personal to consumers. We leverage cutting-edge technology and AI to provide personalized hair care & styling solutions, including tailored products and regimen recommendations."
"With customer behavior constantly changing, personalization is key to making lasting connections with shoppers and delivering on our mission to champion the health and well-being of our communities."
"You never equate Big Data with coffee and doughnuts. We are really excited to dive in more, using machine learning and AI to look at people’s spend behavior to give them offers and communications that will resonate with them."
The Rele Awards
The Reles are the only industry awards that recognize individuals, organizations, and solution providers on the cutting edge of personalization. The Rele Awards honor those setting outstanding customer experience examples and helping to advance the practice of personalization.
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